It was all good spirited behavior of ‘good’ corporate
citizens for the greater good of the larger community. So we were told. Why brand, then, I asked. I remember imploring the corporate citizen to
drop the fascination with brand and product positioning and promotion. I don’t think they heard or if they did hear
that they understood or cared.
I remembered that time for two reasons. First, there was an article in ‘The Nation’, ‘Corporate
Social Responsibility and the underprivileged’ by ‘Development Watcher’ (October
21, 2012), where the author proposed that ‘social responsibility’ be
re-injected into CSR projects. That
suggestion is derived from a similar disappointment in how corporates think ‘social
responsibility’.
The second was a passage from a book I started reading
recently, Philip Pullman’s ‘The good man Jesus and the scoundrel Christ’. In particular Jesus’ response to some talk of
almsgiving (the Jesus of this book, as valid or erroneously portrayed as the
Jesus of that book, of course):
‘What you should do
when you give alms is to shut up about it.
Keep silent. You know the sort of people who make a great spectacle of
their generosity: don’t do as they do. Let no one know when you give, or how
much you give, or what cause you give it to. Don’t even let your left hand know
what your right hand is doing. Your Father in heaven will see, don’t worry
about that.’
In the Bible, we get the ‘official’ account as follows: ‘But when
thou doest alms, let not thy
left hand
know what thy right hand doeth’ (Matthew 6:3). The same sentiments are found in
Islam with an added caveat that the offering should be ‘clean’, for example
money obtained in a permissible manner. ‘Giving’
or dana is as central in Buddhism,
where too there is reference to righteous occupation (samma kammantha). The ‘merit’
acquired is which giving yields is not even kept, but re-gifted to relatives
and friends who have passed on, all other beings and even those who are
powerless to acquire merit, the gods.
No
brands. No pay-off lines. No positioning. No advertising.
Are
corporates faithless entities then or is it that true Christians, Muslims,
Buddhists or followers of any other faith for that matter, cannot be corporate decision-makers?
Will they be denied at the Gates of Heaven?
Will there sansaric journey be
long and lengthened?
Let’s leave
faith and religion aside. Let’s talk ‘charity’. Charity is not charity if it is about
investment and trade, if it is about image building, brand positioning and a
tool of creating product awareness.
It’s got
worse, actually. Today there are
competitions among corporates to reward the best CSR projects/portfolios. It’s almost like the right hand tossing out
coins and the left deftly counting big money.
A lot of humbuggery, one must conclude.
There was
a nice word I encountered while working as a research assistant at the Marga
Institute in 1986: NGO. Hadn’t heard it
before. Hardly a decade had passed when
that acronym was treated with suspicion.
Today it is a three-letter 4-letter word. ‘CSR’ hasn’t got there yet, but it’s
close.
8 comments:
Does it really matter how the money is given. True, corporations get publicity and tax concessions etc, we all know that; but the money does go to a needy institution.
end justifies the means (both ways)?
I would not suggest that. Corporations may not give purely out of altruistic motives of charity;but if the money is reaching those in need, perhaps we should not question motive. That is their problem, dont you think?
means we cannot question at all. anything. 'doer' can say 'it's for his/her/their own good' (USA in the Middle East, Iraq, Afghanistan etc).
It is not the same thing at all. The corporations certainly get benefits but not from the institutions which receive the money. The actions of the US in the middle east and Afghanistan are entirely self motivated. They stir unrest to get their hands on the natural resources, not to restore or set up democracies-which they have not done, anyway.
We can certainly question the motives of anyone, doing anything.
But I dont think you can compare the two entities.
I think when prominence and/or profit is an element in the equation; gradually the 'good deed' does becomes one of self-interest. When there are competing options the decision is is made not on 'who needs it more' but on 'which brings the better return.'
This discussion is apparently based on the assumption that corporations
'give' for religious reasons or to acquire some sort of merit.
They do publicise but I dont think they say that their saving their own souls, or anyone else's.
CSR is definitely a marketing tool, the use of which is taught in most recognized marketing degree - and professional - programs.
It's not about saving souls - it's about appealing to a particular subset of a market thus expanding market share. Sometimes it is also used to take the 'heat' off adverse publicity.
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